Social Security Services Improvement Act of 1989

[AI summary unavailable — showing source text] Social Security Services Improvement Act of 1989 - Amends title II (Old Age, Survivors and Disability Insurance) (OASDI) of the Social Security Act to require that the Federal Government collect OASDI overpayments on a schedule which does not cause financial hardship for the beneficiary. Limits the amount of OASDI overpayments which may be collected in a month from beneficiaries under title XVI (Supplemental Security Income) (SSI) of the Act. Directs the Secretary of Health and Human Services to establish one- to three-year demonstration projects implementing accountability procedures for at least three telephone service centers operated by the Social Security Administration (SSA). Requires that the Secretary promptly provide callers with a written receipt which sets forth: (1) the name of the SSA representative with whom the caller spoke; (2) the date of the call; (3) a description of the nature of the call; (4) any action which the representative indicates will be taken in response to the call; and (5) the information or advice offered by the SSA representative. Requires that: (1) callers be notified that they will be provided with such receipt; and (2) the SSA retain a copy of s…