HR 5992 · 119th Congress · Armed Forces and National Security
Stuck On Hold Act
Bill Progress
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Introduced2
Committee3
House Vote4
Senate5
EnactedLatest: Referred to the Subcommittee on Economic Opportunity.(2025-11-17)
Plain Language Summary
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Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.…
Summarized by Claude AI · Non-partisan · For informational purposes only
Cosponsors (8)
3 Democrats5 Republicans