S 3170 · 119th Congress · Armed Forces and National Security

Stuck On Hold Act

Introduced 2025-11-10· Sponsored by Sen. Kennedy, John [R-LA]· Senate

Bill Progress

✓
Introduced
2
Committee
3
Senate Vote
4
House
5
Enacted
Latest: Read twice and referred to the Committee on Veterans' Affairs.(2025-11-10)

Plain Language Summary

[AI summary unavailable — showing source text] Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.…

Summarized by Claude AI · Non-partisan · For informational purposes only

Cosponsors (1)

1 Democrat
Sen. Kelly, Mark [D-AZ]AZ